FAQ

What is the Agilex Mission?

Our mission is to provide a payment solution that is protected, drives internal productivity, and strengthens relationships between vendors and customer

What is a virtual card?

A virtual card is a prefunded one-time use 16 digit credit card created for a specific value for each unique invoice. Frequently, multiple invoices are used on the same card to streamline payments and create less work for vendors to collect their payments.

How are the virtual cards more secure than traditional payment methods?

Our virtual cards are more secure than traditional payment methods because they are sent in an encrypted email and can only be processed for a specific amount, Also, the cards being one-time use means after the payment is collected the card is void and cannot be used again.

Can you only use virtual cards for payments online?

No, the virtual cards are not limited to only being collected online. They can also be collected over the phone by the vendor from one of our in house payment specialists.

What are the benefits of virtual card payments?

The benefits of virtual cards are:

1) They decrease the opportunity for fraudulent activity

2) Cash rebates can be generated as the payments are collected

3) Payments are streamlined

4) Security of payments is increased by using a single credit portal and encrypted emails

When can I start earning rebate dollars through the program?

You are able to start earning rebate dollars through the Agilex ePay program from the first payment that is collected by a vendor.

What makes the Agilex ePayables program unique?

The Agilex program is unique because there are no hidden fees, no commitment, and our in-house account managers are always just a call away. We support our customers and create a specified experience for each company that we work with.